Are there benefits of interoperability for small and medium-sized businesses?

Small and medium-sized enterprises (SMEs) can benefit from interoperability in various ways. As business users of the largest digital platforms, they share many of the benefits that interoperability provides to consumers: a real choice of innovative digital products and services that better suit their needs and that can be used across digital silos as well as increased independence from any of the large platforms.

SMEs that seek to directly compete with the largest platforms also benefit from interoperability because it would enable them to enter markets that would otherwise be closed off to them by digital gatekeepers. If those gatekeepers are obliged to interoperate with competitors, SMEs can unleash new innovation and directly offer it to the existing user bases of those gatekeepers.